Support
Getting help with Paqad
Start with the local diagnostic checks on your own machine. For everything else, the right place depends on whether you have a question, a bug, a security concern or a need for paid help.
First, run the doctor
paqad-ai doctor checks the installation, the project setup and the records Paqad keeps, and suggests a fix for each problem it finds. Run it from the project folder:
paqad-ai doctor
paqad-ai --version
node --versionIf you ask for help, include the output of these three commands. The doctor guide explains each finding.
Where to go
| You have | Go to | What to include |
|---|---|---|
| A question, or you are not sure Paqad fits your case | GitHub Discussions | Your AI tool, your stack and what you tried |
| Something that behaves wrongly | A bug report | Doctor output, versions and the smallest steps that reproduce it |
| A small, clear feature idea | A feature request | The problem it solves; open-ended ideas start in Discussions |
| A possible security vulnerability | A private report, never a public issue. See how to report | Steps to reproduce and the affected version |
| A team evaluation, or a question about rolling it out | GitHub Discussions; for guided adoption, the paid help below | Team size, tools in use and what you want to enforce |
| A mistake on this website | An issue naming the page | The address of the page and what is wrong |
Community help is given by the maintainers and other users as time allows. There is no guaranteed response time for Discussions or issues.
Paid help for teams
Paqad is complete without paying anyone, and a team can evaluate and roll it out on its own using the evaluation path, the security page and the documentation. If your team wants help, such as translating its working agreements into rules and checks, or delivering real work with Paqad alongside your engineers, that is a separate service from Eliyce, the company that builds and maintains Paqad. No paid contract is required to use Paqad. Community support has no guaranteed response time; contact Eliyce about guided adoption.